Delivery & Returns
Please contact Sales at firstname.lastname@example.org regarding the return of goods.
Your right to return goods is covered by the EU Distance Selling Directive.
You have the right to cancel your order within 7 days of the contract, or 7 days of receipt of goods (whichever is the longer). If you do cancel your order, you will have your payment refunded. However, if the goods have been delivered, they will need to be returned first, in a saleable condition. Unfortunately, we cannot cover the cost of the return postage. Please enclose a copy of your Invoice with your returned items.
Return the item to:
Secret Training EU (Returns)
DPD LOCAL SIGNED FOR. WE AIM TO DISPATCH ORDERS (WHERE ALL ITEMS ARE IN STOCK) PLACED BEFORE 3PM MON-FRI (EXCLUDING PUBLIC HOLIDAYS) THE SAME DAY, AND ALL ORDERS PLACED OVER THE WEEKEND AND AFTER 3PM WILL NORMALLY BE DISPATCHED THE NEXT WORKING DAY (MON-FRI EXCLUDING PUBLIC HOLIDAYS). UNFORTUNATELY WE CAN OFFER NO GUARANTEES.
- UK Mainland: £5.00
- Northern Ireland, Highlands & Islands: £15.00
- Europe: £15.00
- Outside EU : £25.00
Please note that our customers in Italy will receive goods branded SECRET TRAINING.